Sometimes we need your signature on an agreement, an approval or a form. We send it by email and you sign online, on your phone or your computer. You don't need an account or a password. This page shows what to expect, and how to tell a real request from a fake one.
| Your plan | What applies to you |
|---|---|
| Managed plan | All of this page. |
| Ordered online (self-serve) | All of this page. We file the signed copy in your shared folder if you have one. |
Real signing links from us go only to sign.rainier-it.com. If a "sign this document" email from Rainier IT points anywhere else, don't open it. Call us on (206) 593-8072.
We'll usually tell you before we send one, by phone, email or on a ticket. If an email arrives that you didn't expect, check with us first. See Spot a fake signing email below.
That's it. It works the same on a phone, tablet or computer. You can close the page afterwards.
If something in the document looks wrong, don't sign it. Reply to the email or call us, and we'll fix it and send a new one.
Some documents need two signatures, for example yours and ours, or a staff member's and then the practice manager's. People sign in turn: the next person gets their email only after the one before has finished. You don't need to forward anything.
When everyone has signed:
Signed, and keep a record on your account with us.Keep the email for your own records. If you lose it, ask us and we'll send you the copy from your shared folder.
Scammers send fake "please sign this document" emails to steal passwords. A real request from us:
Signs of a fake:
rainier-it-sign.com or sign-rainierit.net;If you aren't sure, don't select anything. Call us on (206) 593-8072 and ask whether we sent it. See also How to tell it's really us and Phishing.
The signing page runs on our own server at sign.rainier-it.com. It uses DocuSeal, open-source signing software, so you may see a small DocuSeal mark on the page. That's expected.
| Phone | (206) 593-8072 |
| [email protected] | |
| Client Portal | portal.rainier-it.com |
Last reviewed: November 2026